Victoria's Secret

VS - SALES SUPPORT ASSOCIATE
Job ID: VS02.28
Richmond, BC, CAN
Part-Time
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Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth:
o Supports a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences
o Processes merchandise to be floor ready, reducing replenishment hours and ensuring a full and abundant
sales floor
o Maintains back room and under stock, including both merchandise and non-merchandise, to brand standard to enable efficient replenishment
o Replenishes merchandise to standard by ensuring that all skus are represented on the sales floor and knowing merchandise availability of all categories in the back room
o Supports promotions through daily placement of merchandise
o Engages with customers when on the sales floor and passes off to sales associates as appropriate
o Assists with other projects as directed including markdowns, re-tickets and MOOS process
o Understands and adheres to brand standards
o Supports brand guide preparation and execution as necessary
o Assists in housekeeping of sales floor and communicates maintenance issues
o Reinforces all activities related to providing a safe working environment
o Reinforces store strategy to reduce shrink
o Maintains an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service and shrink

Contributes to building a high performance team:
o Communicates effectively with direct manager, Sales Leadership Team and peers
o Utilizes merchandise flow tools to facilitate effective communication
o Provides feedback on improvement opportunities and any obstacles that hinder execution
o Acts as a shadow partner to new team members as requested
o Understands and demonstrates Limited Brands' values


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